Planning, practice and partnerships key to university鈥檚 response to Helene
by Peter McCann, David E. Perryman, Eric Plummer and Justin Ward
October 08, 2024

 On the surface, 福利导在线观看鈥檚 recent response to the remnants of Hurricane
                                                      Helene was a well-orchestrated effort involving several university offices, numerous
                                                      employees and a handful of outside organizations and agencies.  
However, the groundwork for this successful operation was established long before
                                                      the New River swelled over its banks in Radford and began climbing the hill toward
                                                      campus.

Preparation streamlines effort, saves precious time 
The university practices emergency responses throughout the year to prepare for a
                                                      wide variety of crisis scenarios 鈥 from natural disasters to campus protests and cybersecurity
                                                      attacks. These efforts are led by Director of Emergency Management Peter McCann and
                                                      supported and resourced by senior leadership. 
 
Some of these exercises involve local, regional and state public safety, law enforcement
                                                      and emergency management teams. Establishing strong partnerships with external organizations
                                                      through these 鈥渄ress rehearsals鈥 pays dividends when the time comes to quickly respond
                                                      to a real-life crisis.  
 
鈥淗aving well-established plans and procedures ensured that university personnel and
                                                      external partners were fully integrated in our response efforts to Helene, allowing
                                                      us to quickly mobilize and take appropriate action as the floodwaters from the New
                                                      River began to rise,鈥 said McCann. 鈥淭his preparation streamlined our efforts, which
                                                      saved precious time and enabled us to get out in front of the escalating situation.鈥
                                                       
 
Early monitoring, decisive decision-making, coordinated communication 
In the days before Helene reached Radford, the Public Safety team monitored forecasts
                                                      and flood warnings from the National Weather Service regarding the storm鈥檚 potential
                                                      impacts on the New River. The Radford area has experienced flooding issues in the
                                                      past, so the team also drew upon firsthand experience and institutional memory to
                                                      assist in planning. 
 
Timely communication with the National Weather Service and local partners enabled
                                                      the 福利导在线观看 Police Department, Public Safety and Facilities Management
                                                      to make early decisions to close access to parking lots and the Dedmon Center to prevent
                                                      vehicle damage and lessen the impact on university facilities. Campus-wide communication
                                                      alerted students, faculty and staff about the incoming storm, parking lot closures
                                                      (Z and FF), road closures (Dedmon Center access) and the potential for flooding, including
                                                      preparation and safety recommendations. 
 
Securing campus, pre-positioning resources and planning for evacuation 

The Facilities Management team also took painstaking steps to ensure all buildings
                                                      on campus were secure and protected from potential flood damage, including sandbagging
                                                      entry points.  
 
With Helene bearing down on Radford, the response team coordinated with other campus
                                                      stakeholders and regional partners, including the Town of Blacksburg and the Virginia
                                                      Department of Emergency Management, to pre-position essential equipment such as emergency
                                                      vehicles and additional sandbags. 
 
鈥淲e also reviewed existing evacuation routes for those areas of campus that are most
                                                      vulnerable to flooding,鈥 said 福利导在线观看 Police Chief Eric Plummer. 鈥淭his
                                                      ensured that we could get our people out of harm鈥檚 way in the event that floodwaters
                                                      breached those areas.鈥  
  
Deploying resources during the storm while monitoring developing situation  
As a final step before the storm hit, the university established its Mobile Command
                                                      Post vehicle near the Dedmon Center. With heavy rains and wind gusts up to 60 mph
                                                      beginning to pelt the area, the command post deployed first responders to manage traffic,
                                                      assist in securing campus facilities and respond to immediate emergencies if needed.
                                                      They also managed road access to the Dedmon Center and affected parking lots to prevent
                                                      entry into flooded or dangerous areas, redirecting traffic away from these affected
                                                      zones. 
 
Even as first responders and facilities crews sprang into action, the command post
                                                      monitored water levels along the New River and areas of campus prone to flooding,
                                                      as well as data from National Weather Service river gauges measuring water levels
                                                      in North Carolina.  
 
Assessing damage and taking steps toward recovery 

As the storm abated, the integrated emergency response team began to assess campus
                                                      infrastructure to identify flood damage and safety hazards, such as electrical outages
                                                      or structural damage to parking lots or buildings. 
 
They provided updates to the campus community regarding the status of the floodwaters
                                                      and the reopening of facilities and parking lots while communicating any continued
                                                      dangers, such as standing water or debris. 
  
Coordination with local authorities in the aftermath of the storm was also critical.
                                                      The team worked alongside its local, regional and state partners to aid in recovery
                                                      efforts and ensure timely assistance for any ongoing flood impacts. 
 
Hosting elected officials in the wake of Helene   
In the days following the storm, Virginia Gov. Glenn Youngkin, Lt. Gov. Winsome Earle-Sears,
                                                      Sen. Travis Hackworth, Del. Jason Ballard and Rep. Morgan Griffith visited Radford
                                                      to assess the damage. They toured the city and university to inspect recovery efforts
                                                      and let local leaders know they鈥檙e here for support. 

鈥淚 talked to Bret on Friday and said, 鈥楤ret, you鈥檙e going to get wet,鈥 and he said,
                                                      鈥榃e鈥檙e close, but we鈥檙e prepared,鈥 so thank you for all your preparation. They had
                                                      already moved everybody out of the way,鈥 Youngkin said. 鈥淲hen you鈥檙e sitting next
                                                      to this beautiful river, this river has Mother Nature behind her. We have to make
                                                      sure we鈥檙e prepared for things like this.鈥 
  
Earle-Sears echoed the governor鈥檚 sentiment, emphasizing the importance of their visit.
                                                      鈥淭hat鈥檚 why we do these visits. If we show up, then people will understand they鈥檙e
                                                      important to us. You're important,鈥 she said. 
 
President Bret Danilowicz commented on the university鈥檚 efforts and the larger impact
                                                      of the storm. 鈥淚 am proud of the many employees who helped us prepare for, respond
                                                      to and clean up after Helene, and I am grateful that we weathered the storm,鈥 he said.
                                                      鈥淏ut we know there are families, neighborhoods and cities throughout the southeast
                                                      that have been devastated, and our thoughts are with those individuals and communities
                                                      as they struggle to rebuild their lives. I am heartened by the number of Highlanders
                                                      who have expressed a desire to help our neighbors in need, and we will continue to
                                                      provide information about the best ways for them to do that.  
 
鈥淚 also appreciate the support of Gov. Youngkin, Lt. Gov. Earle-Sears and our state
                                                      and federal elected officials. Their visits to Radford and the resources they have
                                                      committed to the region delivered a powerful message to the residents of Southwest
                                                      Virginia as they begin to rebuild after Helene.鈥 
